Job Description: 

• Maintain IT infrastructure (servers, networks, communications systems, endpoints) and manage help desk issues.
• Provide end-user technical support, to our client's employees, sub-contractors and partners 
• Properly escalate unresolved issues to other internal teams as appropriate
• Maintain and configure Information Security software while ensuring incidents are managed alongside the Director of IS/IT
• Deployment and maintenance of all employee IT Equipment
• Install, maintain, and configure hardware and software systems according to company policies 
• Perform routine maintenance, inspection & testing of network and server systems to verify functionality and performance
• Deploy our software into Oracle cloud/ on premise environments
• Proactive identification of process improvements to reduce the numbers of frequently occurring IT requests
• Through education, information, and coaching, supporting users on how best to use IT resources
• Provide advice and training to associates.
• Liaise and collaborate with core teams in support of business goals
• Interactions with third parties & vendors

 Requirements: 

• Experience with administration of Office 365
• Creating and maintaining Domains
• Router/Firewall/VPN configuration
• Experience in Unix/Windows server administration
• Experience in storage, virtualization, backups is beneficial (vCenter and VM)

 Very good knowledge of:

 Experience implementing & supporting enterprise LAN/WAN networks

• Operating systems: *NIX (RHEL, AIX, Linux)
• Monitoring and alerting solutions
• Application Servers: Tomcat, Weblogic
• Containerization
• Cloud technologies
• Shell scripting
• General knowledge of Oracle database administration
• Advanced English speaking and writing